CONFIDENTIALITY POLICY

Last update: 21 November 2025

The purpose of this Privacy Policy is to inform users of cuprobend.com about how their personal data are collected, used, stored and protected by CUPROBEND, company specialized in bending, folding and manufacturing of metal solutions and based in North Industrial Zone, 12050 Skhirat, Morocco. CUPROBEND undertakes to comply with Moroccan law No. 09-08 on the protection of personal data and with international best practices in the area of confidentiality.

1. Data collected

When you browse our site or contact us, we can collect several categories of data:

• Identification and contact data: Last name, first name, e-mail address, telephone number, company, information sent via our forms.
• Technical data: IP address, type of browser, device used, pages consulted, duration of consultation, source of traffic.
• Data from cookies: user preferences, audience analysis, improved browsing experience.

No sensitive data is collected via the site.

2. Purpose of collection

We collect your data to:

• respond to inquiries sent through our contact form;
• drawing up estimates and ensuring commercial monitoring;
• improve site performance, safety and ergonomics;
• analyze audience and interactions in order to optimize our content;
• send you professional communications or information, when you have explicitly accepted.

We do not sell or lease any personal data to third parties.

3. Legal basis for processing

The collection and processing of your data is based on:

• your consent, when you submit a form or accept cookies;
• CUPROBEND's legitimate interest in improving its service, ensuring site security and analysing its traffic;
• performance of a pre-contractual or contractual relationship when you request a quote or commercial information.

4. Data retention

The data shall be kept only for the purposes for which they were collected:

• Contact data: up to 3 years after the last exchange,
• Technical data and cookies: according to the applicable legal period (usually between 13 months and 24 months),
• commercial documents and specifications: in accordance with the legal obligations in force.

When a data is no longer useful, it is deleted or anonymised.

5. Data sharing

Your data can only be shared with:
our technical providers (accommodation, statistical tools, e-mailing services);
our professional partners when necessary to process your application;
administrative or judicial authorities where required by law.
Under no circumstances does CUPROBEND share your data for unsolicited commercial or advertising purposes.
6. Data security
CUPROBEND implements technical and organisational measures to protect your information:
securing the server and databases;
encryption and protection protocols;
strict control of internal access;
regular monitoring of the site and its infrastructure.
Although we take all necessary measures, no Internet transmission is 100% guaranteed.
7. Cookies
The site uses cookies to:
ensure its functioning;
measuring the audience;
improve user experience.
On your first visit, a banner allows you to accept or refuse non-essential cookies. You can also manage or delete cookies from your browser settings.
8. Your rights
In accordance with Moroccan Law No. 09-08, you have the following rights:
right of access to your personal data;
right to rectification if information is inaccurate or incomplete;
right of opposition to certain treatments;
the right to delete your data, where legally possible;
right to limitation of treatment;
right to file a complaint with the CNDP (National Commission for the Protection of Personal Data).
To exercise your rights, you can contact us directly.
9. Data protection contact
For any question or request regarding the protection of your personal data, you can write to us at:
Email: contact@cuprobend.com
Address : North Industrial Zone, 12050 Skhirat, Morocco
We respond to all requests within the legal deadline.